Why Cedarberg Africa

 

Our objective is very clear – to offer tailor-made holidays and safaris, backed up by our expertise and insight, at a price which is usually less, and never more, than if you booked it direct. You get the full financial protection and 24/7 support which you forfeit when you book piecemeal.

Cedarberg clients range from time-pressured honeymooners, to parents anxious to make sure that all the family’s needs are met on a first-time safari, to safari veterans keen to try somewhere ‘different’.

The Cedarberg Way – why we love what we do

No, it’s not a long distance footpath, but a way of working which is uniquely ours. At its core is our mission to unearth what you really want from your holiday, not to tell you. Yes, we bring our expertise into the conversation, but not in an overpowering way.

We love to talk about Africa, but we never forget that it’s all about you and what you want from your holiday. That’s why we ask more questions of our clients than most companies. Our approach is not about displaying our knowledge – that’s a given – but instead we focus on getting to know what makes you tick and what you want from your safari.

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Dedicated, impartial & informed personal safari planners

You bring your ideas, thoughts and dreams. We add our expertise, a healthy dash of enthusiasm, some insightful questioning and a twist of inspiration. Together we tailor the perfect safari for you.

Our consultants are not paid on commission and so offer you their impartial opinions. We have no interest in pushing you to use a particular lodge or hotel. Check out our Meet the Team page.

 

“Really communicative and just very on the ball. From the planning and payment, all the way through to arriving back home. The transfers, hotels, everything was spot on. Couldn’t have been happier with how our honeymoon went.”Clark Hoy

 

Cedarberg Africa Interactive Itinerary

Inspiring, interactive tailormade itineraries

The process starts with our tailormade itineraries and interactive digital itineraries. Click here for an example. These allow you to see the route, check out the hotels in detail and decide on unique excursions.

Once you’ve booked, we provide comprehensive pre-departure documents with directions and routes, suggested things to do, and tour descriptions.

 

“Cedarberg website is great with lots of tips. I thought the booking information and itinerary were outstanding and all the pre holiday information made us feel really looked after.”Lottie Murphy

 

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South-African-Rand-Money-300Excellent Pricing

We also have to deliver this expertise at the right price point. Luckily, though we are an independent African specialist, we are also part of the largest buying group in Southern Africa, TravelSmart Crew.

What does this mean for you? Well it’s simple really – good prices! We have negotiated the best buying rates with all the safari lodges, hotel groups and independent hotels.

This means that we can compete on price with the online booking portals. See our interesting article comparing our prices with a well-known online booking site.

 

“Cedarberg were helpful, easy to deal with, and competitively priced. It’s extremely likely that I will recommend you to others.”Jane Perrins

 

Cedarberg team

Team of 17 – large enough to count, small enough to care

Founders Ginny Russell and Kate Bergh are fortunate to draw on the expertise of two teams of talented and enthusiastic safari planners in South Africa and the UK. Between us we have hundreds of years in safari travel bringing a deep knowledge of the destinations we offer.

In our open plan offices, it’s easy to share our knowledge from recent research trips. But you will always have a single person who looks after your booking from start to finish (except where leave or research trips preclude this).

Check out the unusual Story behind Cedarberg Africa

 

“Cedarberg was professional, responsive, and personable. All flights, all transfers, all accommodation, all activities, and the safari itself went exactly to plan. The experience, end-to-end, exceeded all expectations.”Michael Barnard

 

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Malawi Safari - Pumulani Lodge on Lake Malawi, Malawi Holidays

Hassle-free, transparent & flexible

Our approach takes the stress out of safari planning. You can be as involved as you want to be. We are here to be a sounding board for your ideas, but we are not afraid to tell you when your plans are too ambitious (4 countries in 10 days anyone?), or when the hotel which looked so nice on the website is not so smart in real life…

As tailormade specialists, we offer flexibility so that you can refine your trip until it suits you perfectly.

 

“The service that Cedarberg provided for us was outstanding. The itinerary that they put together worked seamlessly, all the pick ups were as they had stated and whenever we had a query about any aspect of the trip they came back to us quickly and provided all the information that we needed. I cannot recommend them highly enough.”Kevin Wilson

 

Steenberg-Hotel-reception-300Characterful hand-picked accommodation

In a world of anonymous hotel rooms which could be anywhere, we have identified those smaller hotels and game lodges which exhibit friendly exuberant service and local style. Many are owner-managed. You don’t give up any creature comforts but you do forgo the uniform impersonality of the ever-present resort hotel.

 

“Very helpful discussions beforehand to give us lots of options. The personalised website was really good. The pre-holiday booklet was really useful as well.”Rachel O'Connell

 

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Staff-300On the  Ground Support

We are based in South Africa which means that we know what’s happening on the ground – the latest news, the best new eateries, lodges or unique adventures.

Generally all our trips run very smoothly but sometimes even the best laid plans go awry – whether because of Icelandic ash clouds, unexpected illness or other unforeseen events. It’s how we deal with those situations which sets us apart.

We are here to support you 24/7 with an emergency contact number and Duty Manager on hand at all times. With our on-the-ground knowledge, we can get your safari back on track with the least inconvenience and stress.

 

“Milandi puts together excellent bespoke itineraries, is proactive and provides excellent customer service. She quickly organised a Johannesburg airport hotel and alternative onward flights when our BA flight from Heathrow was cancelled last minute for which we are very grateful.”Mrs J

 

Financial security guaranteed

Your financial security is guaranteed through financial bonding with SATSA. Your financial outlay is covered and your holiday protected. We also guarantee no currency surcharges.

See our Financial Protection page for more info

We are also to be found on SafariBookings.com

 

 

Returning clients say…