Why use a Tour Operator?

So you want to book a safari trip. But now you are deciding how to go about it. It may be that you mostly book your short-haul travel online. So why use a tour operator when booking your safari?


Why use a tour operator?

First hand experience

A specialist tour operator for Africa has first-hand experience, often honed over decades of personal research, visiting and re-visiting and getting feedback from thousands of their own returning clients. They can weigh up the competing merits of alternatives and have a good sense of when to travel, the ‘must do’ experiences and the pitfalls to avoid.

Only a small part of a safari is about what your room looks like. It is all the intangibles which make up a fantastic safari experience: the quality of the guiding, the journeys from place to place, the unique experiences. These are very difficult to gauge from a website, even harder from an online booking site.

An African travel specialist, like Cedarberg Africa, knows the difference between what IS good and what just sounds good…

We’ll give you our candid, unbiased opinions, based on our years of experience. And before you leave home you’ll get out comprehensive pre-departure guides with directions and routes.

Some people think that it’s cheaper to book direct…

This comes from a misconception as to how tour operators get to their prices. We receive lower “wholesale” rates from the hotels and game lodges so we sell on these hotels and game lodges at the same rate (or even a tad lower) than the rate you would get if you booked direct.

By using a tour operator, you’ve saved hours & hours of research comparing hotels, cross referencing review sites, looking at endless pictures of rooms, trying to work out if one is larger than the other. This is time released to do the things you really love to do.

Often we will be able to save you money. Cedarberg Africa have excellent relationships with our safari lodge suppliers and so have a firm grasp on good hotel and safari offers. We know which lodges have partnered together to offer a great combo rate. And we use this knowledge to put together the best safari for your needs.

As a tour operator, we work hard to meet any target budget you’ve given us (we have lots of tricks up our sleeve to help you!) We may recommend a less expensive hotel which is as nice. We may suggest an alternative destination which is not quite as expensive.

Plus check out this blog post where we did a real life comparison between booking direct and booking with a specialist African Tour Operator. The results may surprise you!


We are there for you if things go wrong…

If you book online, you are on your own if things go wrong. If you book with a tour operator, we are here to help you. Cedarberg Africa has a duty manager on hand 24/7 to help with any issues.

We cannot guarantee that we will be able to solve every problem, but we work hard to get our clients the best possible solution. We are very confident that it’s a lot easier for us to sort it out. Its also a lot less hassle and stress for you, than if you had booked with a faceless online booking engine. So … take the plunge!

In Conclusion

Parting with your hard-earned cash isn’t easy. An established African specialist tour operator, with a vested interest in the countries they sell, offers a level of assurance, support and expertise which is hard to match. So don’t waste anymore time, contact us today.

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