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Home / How to proceed / Booking flights
This page is mainly for visitors wishing to purchase a flight from the UK to Africa. If you require international flights from elsewhere we recommend that you contact your preferred ticket broker in your home country. Our SA office can arrange all regional and domestic flights within Southern and East Africa.

We offer excellent rates on scheduled carriers such as South African Airways, British Airways, Air Namibia, Air Mauritius and Air Seychelles. Our best fares are almost always available only when you are booking an inclusive tour so it is well worth your while to tell us about all of your holiday plans at one time, rather than booking flights and the rest of your holiday separately.

However, we are an IATA accredited agent so that means that we have access to the full range of published scheduled fares too. As well as fully flexible tickets (the most expensive) there are excursion fares on more popular routes. These can also be very competitive but you generally need to be prepared to make a quick decision as they must be paid in full and ticketed at the time of booking.

There are dozens of sample holiday itineraries throughout the site. The notes against the tour itineraries will give you typical flight costs, subject to availability.

Please contact us if you wish to receive a flight quote giving your date of departure and return date and whether you wish to book Economy, Business or First Class.

Alternatively, tell us your flight requirements in a Tailor-made request.
Information on Flights

The direct flying time from London to Johannesburg is 11 hours, an hour more to Cape Town and Mauritius and an hour less to Windhoek, Harare, Lusaka, Lilongwe and The Seychelles. A range of wide-bodied jets is used, primarily Airbus and Boeing 747s.

On scheduled economy class flights, the baggage allowance is 20kg (BA 23kg) and hand baggage must be light and small enough to stow under the seat in front. However, if your itinerary includes light aircraft flights then the allowance is 10kg per person plus a reasonable amount of photographic kit. If you are uncertain how to achieve this, ask for our safari kit list when booking.
Cabin Upgrades and regional add-on flights

The typical seat pitch in economy cabins used on our routes is 31” and the aircraft used are wide-bodied Boeing 747s and Airbus. For greater room and comfort, we offer upgrades to ‘enhanced’ economy, business or first class cabins at reasonable rates.
‘Enhanced’ economy classes are typified by British Airways World Traveller Plus.

This offers:

Wider seats with greater recline, adjustable headrest, extendable leg and footrest, lumbar support and seatback screen
20% more space (38” seat pitch) in a separate cabin of 5 rows, in a 2-4-2 configuration
Priority meal service
Double hand luggage allowance – 2 pieces up to 12kg

Business class is more comfortable than ever! You get:

Priority check in and 10kg extra baggage allowance
Increased hand luggage allowance (e.g. up to 18kg with British Airways)
Relaxing, dedicated airport departure lounges
Extra comfort and legroom – with a seat pitch of 45” up to 55”
Arrival lounge at Johannesburg (British Airways and South African Airways)
Armchair seats convert to 6 foot fully flat beds (British Airways and South African Airways)
Free limousine transfers within a 65 driven mile radius of the airport (South African Airways) or within 30 driven miles (Air Seychelles).

Special ‘add-on’ fares mean that some combinations of destinations are very cost-effective. We also offer flights into London Heathrow or Gatwick from many regional airports at excellent rates. Please ask at the time of booking.

Special Requests

If you have a special request, please give us the details when you first contact us. The allocation of specific rooms and airline seats is not in our direct control and so we cannot accept it as a contractual condition. However, if you book ahead and confirm rapidly, we willingly request seating and particular rooms. These cannot be guaranteed as airlines reserve the right to switch aircraft with different seat configurations and only a minority of seats on a flight can be allocated prior to check in.
Amendments

Should you wish to amend the details of confirmed arrangements, we will try to assist, subject to availability. We use special contracted fares in our packages, whether group tours or tailor-made. These fares have restrictions on validity and routing so, if you want to adapt or amend, we will gladly assist, but it is likely that alternative flight arrangements will be more expensive. An amendment fee may be charged. It is not generally possible to change arrangements after tickets have been issued without significant financial penalties.
Airport Taxes

Most departure taxes, fees and charges can and must be pre-paid with airline tickets but a few are payable direct on departure and by credit card or with hard currency only. Currently, these include Seychelles (US$40), Tanzania, Malawi, Zambia and Zimbabwe (all US$20), Hoedspruit (R60 in local currency).
Airport hotels and parking

If you need to overnight near the airport at the beginning or end of your holiday, or park your car while you are away, we have access to competitive rates for hotels and car parks close to Heathrow, Gatwick and some regional airports.
When to book

Flights and fares are loaded into the airlines’ reservations systems about 11 months ahead; this is when you should plan for Christmas or special events, especially if you have a seating preference. There is everything to gain by booking early and nothing to lose; the days of unsold seats being discounted close to travel are long gone!
Check in

Currently the airlines are requesting that you check in two to three hours prior to departure for inter-continental flights and at least one hour prior to departure for domestic flights in the UK and Africa. Your final itinerary with your documents will indicate the check in times for your journey. Late check in may result in you being denied boarding.
Reconfirmation of the return and onward flights

Some airlines require you to call the airline approximately 72 hours prior to each onward or return flight to reconfirm your intention to travel, check the check in and flight times. Failure to reconfirm could mean that you arrive at the airport to find that your flight was rescheduled and you have missed your flight, or the airline may assume that you do not intend to travel and may cancel your flight. It is not necessary to reconfirm the first flight from the UK, but all onward and return flights should be reconfirmed. We will provide a list of telephone numbers which you can use to call your airline and reconfirm the flights while you are away. Unfortunately, the airlines will not let us do this from the UK. However, our local representative will also telephone for you, if you prefer, or you can ask your guide or your hotel concierge.
 


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